Scale Your Team. Step Out of the Field.
Lead With Confidence.
Get the systems and coaching that help 1-4 inspector companies grow through their team and escape the day-to-day grind.
Hear Directly From Mark, CEO of IEB
Why Builder exists, who it's for, and how it helps 1-4 inspector companies get out of the field and scale through their team.
You’re one step away from joining the most supportive, proven, and growth-focused community in the inspection industry.
Every breakthrough starts with stepping into coaching, clarity, and systems that remove the guesswork.
If you're a 1-4 inspector company, you've hit the hardest stage of growth.
You’re growing — but growth feels harder, not easier.
You’re still:
>Doing inspections
>Managing your team
>Solving problems
>Putting out fires
>Carrying the entire company
What Builder Helps You Achieve
Move out of the field → Grow through your team → Lead with clarity → Scale with predictability.
Coaching
Weekly live coaching
Real-time problem solving
High-level strategy + leadership
Systems
Proven systems library
Hiring + onboarding tools
SOPs, scorecards, Frameworks
Unity
High-minded inspectors
Support from peers
Faster breakthroughs
IEB Throughline Course Library
I. CORE40 lessons
CORE INTRODUCTION
- Core Introduction
A. Think Big! Start Here
- Legos
- Upload Your Lego Form
- "What I wish I did"
- Your M.V.V.C.
- Mission
- Vision
- Values
- Culture
- Refining Your M.V.V.C.
- Upload Your Mission, Vision, Values, & Culture Statements
- Philanthropy
- 2x2 Introduction
- 2x2: Working On Your Inspection Company!
- Upload all 6 2x2 Forms
- Strengthen Your 2x2 Habit
- Upload 6 more 2x2 Forms
- End Game
- Seasonal Business Planning Model (SBPM)
- Company Culture
- Vision Map
- The One Sheet - What is it?
- The One Sheet - Explained
- Upload Your OneSheet
B. Business Accelerators & Legal Considerations
- Naming Your Business
- Starting Your Business
- Your Business Entity
- A Business Owners Journey
C. Company Structure & The SOG Model
- Standard Operating Procedures (SOPs)
- Integrated Org Chart - Get Started!
- The Org Chart - Explained
- Building Your Current Organizational Chart
- BBI Org Charts
- Upload Your Organizational Chart
- Resources for Your Future Integrated Organizational Chart
- Upload your Operations, Growth, and Service Job Profiles
D. Building Opportunity For The Future
- Starting Systems With The End In Mind
- Entrepreneurial Freedom: Building Systems to Create Margin
- What is Profit?
- Launching a Pest Company
II. BUSINESS MINDED PERSONAL GROWTH49 lessons
BUSINESS MINDED PERSONAL GROWTH INTRODUCTION
- Business Minded Personal Growth Introduction
A. Business Leader Mindset
- Technician or Entrepreneur: Test Your Level of Thinking Part #1
- Technician or Entrepreneur: Test Your Level of Thinking Part #2
- The Mindset of an Entrepreneur
- How to Succeed in the Service Division & Get Out of the Field
- The One Thing
- The One Thing Mastermind Edition
- 10 Lessons About Life & Business I've Learned from Baseball
- How to Scale & Win While Playing the Game - Tommy Mello's Lessons Learned
- MVVC, SBPM, and Growth Systems Deep Dive
- Getting Clear
- Sit & Think
- Abundance Mentality
- What You Can and Can't Control
- Tools, Strategy, Mindset
- Visualizing Your Business
- The 5 Whys
- Winning Doesn't Always Feel Like Winning
- Self Limitations in Business
- Clarity, Direction, and Purpose
B. Personal Growth
- Your Comfort Zone
- You're Not Alone
- Executive Team Leaders Leadership
- Ninja Tips & Tricks for Personal Growth
- Business Books
- Developing Yourself as a Leader
- Leading Yourself
- Grow or Die
- "Yes" Means "No"
- You Need Community
- Read, read, read
- Personal Growth Compass
- Top 5 Influencers
- Library Hacks & Habits
C. Continuous Industry Learning
- The War on Trust
D. Self-Reflection & Awareness
- Unconscious to Conscious
- Mind Monsters
- Build Unstoppable Confidence
E. Time-Management & Prioritization
- Effective Time Management
- Stepping Out of the Field
- Life Balance
- Monthly Life Balance Conversation Contribution
- Monthly Life Balance Conversation Relationships
F. Adventure, Health, & Time Freedom
- Balancing Your Life
- Solo Trips
- Monthly Life Balance Conversation - Adventure & Spiritual Life
- Monthly Life Balance Conversation! Health!
- Making the Leap
- Health and Wellness
III. LEADERSHIP & TEAM DEVELOPMENT39 lessons
LEADERSHIP & TEAM DEVELOPMENT INTRODUCTION
- Leadership & Team Development Introduction
A. Leadership Concepts in Business
- 11 Communication Skills
- Coaching Up or Coaching Out
- 80/20 Rule
- Don't Be "Too Busy"
- Maximizing Your Team
- Motivating Your Team
- Urgent vs. Important
- Leader of Leaders
- How To Create Cultural Alignment
- Build Your In House Leadership Development Program
- Managing the Right Stuff
- Performance Stoppers
- The Decision Tree
- Working with Your Spouse Part 1
- Working with Your Spouse Part 2
- Women in the Industry
- Building a Successful Inspection Company
- Wealth Building Beyond Your Business with David Osborn (Part 1)
- Wealth Building Beyond Your Business with David Osborn (Part 2)
- Think Bigger Through People w/ Chris Enright
B. Team Development & Management
- Thinking Like a CEO in the Home Inspection Industry
- Hire Talent
- Golden Handcuffs
- Adding Engineers to Your Team
- Training Concepts
- 1st Hire: Ops Person
- Who to Hire and When
- Don't Settle When Hiring
- New Hire Expectations
- Making an Awesome First Day
- Onboarding a New Hire
- How to Turn Conflict into Collaboration through Curiosity
C. Strategic Planning & Mastering Business Goals
- Plan your work, work your plan
- Clarity, Direction, & Purpose in the Fog
- The Four Barriers to Business Success
- From Burnout to Breakthrough: Building a Systems-Driven Business with AI
- Workshop Session 1: AI CEO: Build a Leader That Works While You Sleep
D. Training Systems
- Know Your Level
IV. SERVICE29 lessons
SERVICE INTRODUCTION
- Service Introduction
A. Scaling A Service Team
- Organization of a Service Division
- Leading the Service Department
- When to Hire
- Hiring Your First Inspector
- Finding and Hiring Inspectors
- Hiring and Paying Trainees
- KPI's in the Service Department
- Inspector Onboarding Part 1
- Inspector Onboarding Part 2
- Minimize Risk & Quality Control
- Inspecting Luxury Homes
B. Your Service Products and Add Ons
- Adding Ancillaries
- Energy Efficiency as a Service
- Mold as a Service
- Stucco and EIFS as a Service
- Inspector Onboarding & Training
C. Service Customer Support, Delivery, & Refinement
- Mind Your Posture
- Communications with Clients OnSite
- Quality Control - Services
D. Cross-Functional Service Teams
- Communication Matters
- Upselling Ancillaries at the Inspection
- Pricing a Home Inspection
- Package Pricing
- Ancillary Packages and Pricing
E. Service Team Training & Development
- Assessing Your Current Report Writing Software
- Top Report Writing Tips Pt. 1
- Top Report Writing Tips Pt. 2
- Training Systems for Inspectors
V. OPERATIONS33 lessons
OPERATIONS INTRODUCTION
- Operations Introduction
A. Scaling An Operations Team
- You Need Organizational Structure
- Get off the Phone
B. Operations Team Training & Development
- Quality Control - Operations
- Activities of a Scheduler
- Answering Phones
- Branding with Customer Service
- BONUS: Insight to Bryan & Bryan's Call Center Around Scripts & Training
- Hiring Your Ops Person Part 1
- Hiring Your Ops Person Part 2
- New Inspector Evaluation & Action Plan
- Phones & Scheduling
- Optimize & Collaborate: Small Shifts for Big Wins in Your Inspection Business w/ Chris Cochran
C. Operations Delivery & Refinement
- CSP Success in Bookings and Inside Sales
- VoIP Part 1
- VoIP Part 2
- Customer Feedback
- Navigating the Path to Recurring Revenue in Home Services
D. Operations-Side Customer Support/Service
- Customer Service
- Client Concerns
- Handling Complaints with Wes Mast
- Handling Complains with Rob Hopkins
- Legal Issues & Complaint Management for Home Inspectors
E. Technology and Resources Management
- Pros & Cons of Vehicles
- Assessing Your Current Scheduling Software
- Selecting Reporting & Scheduling Software
- SOPs
- Using VoIP Systems
- Utilization of a VoIP System
- Utilizing Data
- VoIP Systems
- AI-Powered Success: How Home Inspectors Can Work Smarter, Not Harder
F. Compliance, Regulation, & Risk Management
- Managing Risk
VI. GROWTH69 lessons
GROWTH INTRODUCTION
- Growth Introduction
A. Scaling A Growth Team
- Rebranding
- Selecting Your Branding Platform
B. Growth Team Training & Development
- Sales Team Development
- Boosting Sales Performance: Proven Strategies and Real-Life Success Stories from IEB Members
- Good Call, Bad Call
- Phone Scripting
- Scripting Answered Call (Role Playing)
- Scripts & Cold Calls - Prospecting Made Simple(er)
- Overcoming Objections - Price
- Using Your M.V.V.C. in Sales
- Upload Your Script Form
- Teaching Technicians to Sell
- Event Session | Solo to Scalable: Building Accountability in Your Growth Efforts
C. Growth Delivery & Refinement
- Quality Control - Growth
D. Market Research & Analysis
- GSP vs. USP
- Marketing Strategy Begins With Clarity
- Market Analysis
- Marketing Strategy Intro
- Marketing Strategy Step 1
- Marketing Strategy Step 2
- Marketing Strategy Step 3
- Marketing Strategy Step 4
- Marketing Strategy Step 5
- In Marketing, One Size Does NOT Fit All: Ask the Right Questions & Prove Your ROI w/ Khurram Shahzad
E. Growth Strategies
- Growth Strategies
- Growth Activities
- Retention Activities
- Acquisition Part 1
- Acquisition Part 2
- Acquisition Strategies
- Prospecting vs Marketing with Dirk
- Prospecting vs. Marketing with Chris Enright
- 5x5 Part 1
- 5x5 Part 2
- 5x5 Part 3
- 5x5 Part 4 & 5
- Value Add Proposition For Sales (Part 1)
- Value Add Proposition For Sales (Part 2)
- Low Cost, No Cost Marketing
- Presentation Topics
- Maximizing Your Presentation
- Client Retention
- Upload the Growth & Retention Form
- Retaining Agents
- Social Media
- Virtual Lead Generation
- Agent Retention
- Brand Appearance
- Past Client
- Digital Growth Strategies
- Growth Accelerators
- Capturing Data
- Stop Riding the Roller Coaster
- Inside the Mind of the High-Performing Agent
- Workshop Session 2: AI in Action: Supercharging Growth with Audio, Video & Visual Tools
- Event Session | Booked Solid: The 3M Formula For Landing Consistent Clients
- Event Session | Book More Business with One Simple Story: The Hot Stat Story
F. Growth Metrics
- Lead vs. Lag Measure
- Defining Lead Measures
- Data Collection
- Growth KPIs
- Inspection Company KPI's
- Upload the Inspection Company KPI Form
- Measure What You Want More Of!
G. Partnerships, Alliances, & Expansion
- Points to Ponder to Prepare Your Business for Exit on Your Terms & Your Timeline
- Company Expansion
- The Relationship Gap: Why Winning Over Top Agents Is Tougher Than Ever
- Event Session | The Path To Predictable Growth
VII. FINANCIALS35 lessons
FINANCIALS INTRODUCTION
- Financials Introduction
A. Mastermind Your P&L
- Chart of Accounts
- Profit and Loss (P&L) Basics
- Financial Literacy
- False Profit
B. Budgeting & Financial Planning
- Bookkeeping
- Bookkeeping/Budget/Financials (Part 1)
- Bookkeeping/Budget/Financials (Part 2)
- Budgeting/Financial Projections
- Build Your Budget
- Upload Your Budget, Profit&Loss Statement, and the Builder Financial Form
- Break Even Point Analysis
- Financials Guardrails
- Desired Profitability
- Cash Flow Quadrant
- Strategic Spending: A Case Study
- Cost of Work Analysis
- How to Pay Inspectors
- Marketing Budget
C. Revenue Generation
- Increasing Revenue
D. Your Economic Model
- Revenue Projection Tool
- Working with SBS Report
- Compensation-Empire Economics (Part 1)
- Compensation-Empire Economics (Part 2)
- Economic Models for Success | Q4 Growth Strategies
E. Pay Models
- Service Division Compensation
- Growth Compensation
- Inspector Cost Calculator
- Compensation Models
- Compensation for a Home Inspector
- Growth Cost Calculator
- Upload the Builder 2.0 Financials Form
- Exiting the Field Calculator
- Cost of an Employee
- Cost of Each Inspection
Real Builders. Real Growth. Real Results.
Jeff Kirkpatrick
"In June we hit 100 inspections, and in July we hit 143 inspections with $67,893 in gross income. IEB gave me the structure and confidence to scale through my team."
Kyle Jensen
"When I joined Builder, I was doing everything myself. Three years later, we’ll hit $480,000 in revenue, doing 600–700 inspections a year, with an inspector hired and another in training. IEB gives you the steps—you just have to walk them.”
Matt Williams
"My company grew from $350k to $1.9M in just a few short years, all while keeping more than 20% profit margin. I wasn’t smart enough to reinvent the wheel. I just did what IEB told me to do."
Builder Is For You If You’re…
A 1–4 inspector company ready to hire or already hiring
Still doing inspections and trying to get out of the field
Leading your team without structure or systems
Wanting a predictable plan instead of trial and error
Overwhelmed by doing everything yourself
Ready to grow through your team—not by adding more hours
The Transformation You'll Experience in Builder
1. From Technician → Business Owner
Move out of the field and lead with clarity.
Builder gives you the plan, accountability, and structure to do it.
2. From Chaos → Predictable Systems
Hiring, operations, financials, and service lanes become organized and manageable.
No more scrambling. No more guessing.
3. From Doing Everything → Growing Through Your Team
You’ll build a team that produces consistent, high-level results—without needing you involved in every step.
Your First 30 Days Inside Builder
WEEK 1 — Onboard + Get Clear
- Complete onboarding
- Set goals
- Protect focused time
- Identify your bottleneck
WEEK 2 — Build Your Foundation
- Attend your first coaching calls
- Apply quick wins
- Learn the SOG model (Service, Operations, Growth)
- Create immediate structure
WEEK 3 — Shift Into Leadership
- Think like an owner, not a technician
- Clarify your 12-month plan
- Begin removing yourself from low-value tasks
- Build leadership habits
WEEK 4 — Strengthen Your Service, Operations, and Growth Lanes
- Audit how your business is running
- Strengthen service, operations, and growth lanes
- Build momentum with a clear 90-day plan
Brad Bojda
“The Builder coaches helped me get clarity on hiring and the systems I needed. Some of the discussions we're having are so high-level I can’t write fast enough. The value is outstanding.”
Desmond Thornton
“IEB grew me as a business owner, as a husband, and as a father. The community is transparent, generous, and deeply supportive. It’s changed my life.”
Brian & Lauren Marcy
“We beat our previous annual revenue in just seven months after joining. Without IEB, it would’ve taken us five years to do what we did in seven months.”
Julie & Clayton Houston
“IEB helped us create a business that supports our life—not the other way around. Once we learned the model, our growth became clear, structured, and predictable.”
It's Time to Grow Through Your Team and Step Out of the Field.
Join the systems, coaching, and community that help inspectors become leaders and help home inspection companies scale with confidence.